‘India favourite BPO destination’

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May 12th, 2004 Leave a comment Visited 92 times, 1 so far today

India’s rise to stardom in the business process outsourcing (BPO) arena has been unarguably meteoric. Today, more than ever the country is offering compelling advantages to the multinationals, who consider India as the destination with a well-established BPO industry, says the latest survey on ‘Offshore Outs-ourcing’ by the global consultancy major Ernst & Young (E&Y) in association with Indo-American Chamber of Commerce (IACC).

“To those companies (multinationals) considering outsourcing to India, the Indian third-party vendors present a viable option that merits serious consideration,” the survey said.

In order to offset major issues such as employee satisfaction, high rate of attrition (40 percent for voice and 25 percent for non-voice on an annual basis) and absenteeism (2 to 8 percent on daily basis, mostly in voice-based), these third party vendors are endeavouring to manage the career paths for employees upfront helping them achieve an optimum work-life balance, sponsoring them for post graduate studies to provide an added advantage for the multinationals, the survey pointed out. This apart, conducive ecosystem having adequate trained manpower, flexible labour laws, legislation for IPR and data protection, robust communication network and an efficient support infrastructure are also some of the reasons for the multinationals to consider India as an offshore outsourcing destination, the survey added. It said that Indian third party vendors, have developed significant capabilities in line with customer requirement and are focusing on building their process expertise and graduating to more value-added services.

Source: ZDNet India





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9 Comments

  1. #
    SRIDHAR JAYARAM
    May 25th, 2004 at 12:29 pm

    good eye opener for all employees working with or without the knowledge of BPO thank u……

    Reply to this comment
  2. #
    Masud Chowdhury
    February 7th, 2005 at 2:45 pm

    Honourable Sir,

    I am Masud Chowdhury from Bangladesh. So I need to earn some money by doing some Data Conversion Works (PDF to Doc). If you have this kind of works please provide me some works. If you have no this kind of works please provide me some real Data Conversion Company’s Web Address. I shall be thankful & grateful for your kind help. I never forget your help. Please help me.
    Sir, I have no problem to pay your consultancy fee with other expenses but it will be opening L/C. I mean I do not want to pay your all fee before L/C. Have you any problem if I shall pay your all fee through Bank Gurantee ?

    Sir, please provide me your all branch offices address so that I can contact you personally from Bangladesh easily.

    Belive me Sir, I need to earn some money by doing this works. I am very much interested to do this works.
    I am anxiously awaiting for your kind response.

    Thanks for your kind support & patronage.

    Best Regards.

    Masud Chowdhury.

    NOTE : I HAVE 25 SYSTEMS. IT WOULD BE NICE IF YOU GIVE ME
    SOME DATA CONVERSION WORKS (PDF TO DOC) FOR 25 PCS
    THROUGH LC. I DO NOT WANT TO PAY ANY ADVANCE PAYMENT
    BEFORE L/C. PLEASE GIVE ME YOUR TERMS & CONDITION AS
    EARLY AS POSSIBLE. REGARDS.

    Reply to this comment
  3. #
    rajesh mandal
    April 6th, 2005 at 4:39 pm

    i want to take data entry works so please refer for that.
    cont:09434258053

    Reply to this comment
  4. #
    S.G.HIREMATH
    May 10th, 2005 at 12:40 am

    sir, i wold like to start bpo co. and i have experience in IT field of 8 years know this is boom period in BPO please kindly help me to get live and real projects i am ready to invest with have long term binding.

    i hope you will responding early.

    yours truly

    s.g.hiremath

    Reply to this comment
  5. #
    ROSHNI BABU
    June 10th, 2005 at 8:48 pm

    pls let me know whether any job opportunity is there for non voice pbo processing jobs

    Reply to this comment
  6. #
    Ismail
    January 12th, 2006 at 1:21 pm

    i want Form Filling job, I have 25 System Going on Data entry jobs

    Reply to this comment
  7. #
    Pankaj More
    February 22nd, 2006 at 1:47 pm

    dear sir

    Dear sir i have setup of 15 computers and i would like to start BPO so please kindly help me 30929110

    Reply to this comment
  8. #
    suvendu
    March 20th, 2006 at 1:28 am

    sir, i want to start a small non-voice bpo firm but dont have any technical expertise.can you help

    Reply to this comment
  9. #
    Gaurav Arora
    April 20th, 2006 at 8:55 pm

    RESUME

    GAURAV ARORA

    CAREER OBJECTIVE To be in responsible position in growing concern so as
    to contribute towards the organization progress where
    My knowledge and experience can be share and enriched.

    FATHER’S NAME Mr.Dev Raj Arora

    DATE OF BIRTH 2nd September 1982

    ADDRESS 5400/70, Reghar Pura, Karol Bagh,
    New Delhi-110005

    CONTACT 9350009367 9312643657, 9810914215 (SMS)

    E-MAIL gurvarora@yahoo.co.in

    LANGUAGE KNOWN English, Hindi & Sign Language

    DISABILTY Hearing Impaired
    ACADEMIC PROFILE
    Educational Qualification Year Board Percentage
    10th 2001 N.O.S 57%
    12th 2003 N.O.S 52%
    Bachelor in Commerce Pursuing M.K.U ———–
    TECHNICAL QUALIFICATION:
    · Two Months Computer Course in Basic from CCT, New Delhi
    · Worked in window based Computer package like MS-Word,
    MS-Excel.
    · One-Year Computer Diploma in DTP like CorelDraw, PageMaker, Photoshop, Illustration. From The Deaf way Foundation, New Delhi
    TYPING SPEED 45 WPM English
    WORK EXPERIENCE 1 Year.

    ORGANIZATION Presently Working as computer operator in G.S.
    COMPUTER CONSULTANCY PVT. LTD. (DSA) of ICICI BANK, Ltd, Jhandewalan Ext (RPL). August-2005 upto date
    Worked as Computer Operator in Digisoft Technologies.
    Hauz Khas, New Delhi-16.
    December-2004 to May-2005

    JOB PROFILE Data Processing, Data Entry
    Transfer Cheuqes Processing.

    HOBBIES Playing Chess, Swimming

    DATE _____________
    PLACE _____________ (GAURAV ARORA)

    Reply to this comment

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