Comments on: Avoid Sify Broadband like Plague

By: manish

manish — Mon, 16 Jul 2007 15:41:34 +0000

well…i am using sify from past 7 months..and i didn’t find any problem with it…. Well its a Network connection…so there must be a fault in the connection or down connection problem once in a week…but its best in my area…what i can say about sify is….
Sify rocks…

By: suresh shinde

suresh shinde — Mon, 04 Sep 2006 10:48:11 +0000

I am one of the unfortunate sify broadband user for last
3months. my broadband was down for 25 days.When down I was
supposed to call customer cell which I did almost19 times
and I was promptly given 19 complain nos.!!! but no action was taken.The local network provider is being blamed for using jointed cable.
Can somebody suggest a reliable broad band and oblige

GOD BLESS

By: ashish

ashish — Wed, 21 Jun 2006 05:33:16 +0000

I am facing same problems with Tata Indicom broadband!! Bloody assholes harrased me for paying in advance for connection! I paid for their 64 kbps line unlimited plan for 6 months in advanced.
They promiced me to give connection in 7 days. Now its over 40 days and still there is no connection. After a month r so, their engineer came and fixed up modem and line and asked me to convert my existing dial-up ID to broadband so I can get 50 mb mail box. So I did. After that both the accounts were locked for 2 days. I was not able to receive my regular business emails even on dial-up.
I fought with them hard, so they atlease started bak my dial-up account but till this date they have not activated my broadband connection, god knows why?
Their customer service is another issue. If you call up their service in Pune, it asks you to always call back as the wait time is 99% above 10 to 12 mins. If you still hang on, then after 10 mins there representative comes. Every time new one. So you have to repeat all the things again and again. Then all they do is to tell you that they have forwarded compaint and within 24 to 48 hrs, I will receive a call from their technical team. I never did.
I am so fade up witht them so I really used bad language one day and have asked them to cancel my connection, but till date there is no refund.
Now i am thinking of going to Police for fraud.
I did not know they are so pathetic!!!

I have reliance connection at my office and that is the BEST! Immidiate connection, 750 rs for 150 kbps , unlimited dl. Hardly any down time. dl speeds at 18 kbps. and v good customer service and we are provided with direct access to a corporate liason. I am to happy with them. I wish they put lines fast in my resedencial area!!

I would strongly suggest that never go for Tata indicom cause it seems every one in pune is facing problems with them!

Ashish

By: Jake

Jake — Wed, 17 May 2006 21:59:18 +0000

AM I THE ONLY ONE WHOS SAYING THAT EXATTNET IS GOOD …. WELL I DONT THINK SO … take a look at the forums below and decide for ur self !!!!!

http://broadbandforum.in/lofiversion/index.php/t980.html

http://broadbandforum.in/lofiversion/index.php/t711.html

By: Jake

Jake — Wed, 17 May 2006 21:32:38 +0000

After being fedup with the continuous downtimes with Sify broadband for about a Year or so , I switched to Exattnet. All I can say that it’s the best decission ive ever made .. been with Exattnet for 5 months now and have had virtually no down times .I started of with their 256 Kbps pack and got speeds of between 25 to 31 KBps. Now on their 2Mbps Night Unlimited plan and get speeds of between 200 to 240 KBps!

3 WORDS ABOUT EXATTNET
=======================
1)Best value for money
2)Virtually No down times
3)Honest Customer Support. (The only CS ive seen that answers calls at 4 in the morning!!! with a resoutin for my issue, they are actually qualified network engineers who answer the calls and not some Undergraduate half trained ass !!! )
===========================
Location : Pune (Yerwada)
Local Cable Wala : ICC
Plan Cost : check http://www.exattnet.com / http://www.xbroadband.in
===========================
Problem with Major ISP’s
1)BSNL – has a bandwidth cap of 1 Gb , too expensive and connection keeps fluctuating one minute u will get 60+ KBps the next it drops to 8 Kbps.
2)SIFY = Stay away from it .. IT STINKS.
3)TATA = Disconnection problems … not as bad as sify but it’s getting worse.
4)Airtel – Pretty good but again disconnecion problems.
5)Reliance – Expensive.
6)EXATTNET – peace of mind . If u are a heavy user then go in for the night unlimited plan … they are offering it at throw away prices. Picture this… u get 1 Mbps for 1365 RS and the same line is given on lease to a company for 20 times that amount. The decission is urs … Have fun !!!

By: Deepa Ansari

Deepa Ansari — Thu, 13 Apr 2006 03:52:53 +0000

i have problem with dataone connectivity, it always fluctuates.

By: abhijeet

abhijeet — Sat, 25 Feb 2006 12:31:11 +0000

I really thanks myself that I didnt go for siffy.I am using exattnet and the service provided by them is really satisfying.

By: Cisco Reddy

Cisco Reddy — Mon, 16 Jan 2006 04:50:31 +0000

Dear Readers,

HORRORS OF SIFY VIZAG – A NEW LOW IN CUSTOMER CARE.

Beware of Sify in Vizag. Here the service is run by a franchisee ‘Vaishno Communications’. As is the habit of the obnoxious laid-back attitude of the person who work here in almost all the MNC brands, the same applies to Sify’s functioning here.

After getting sick & tired of making many complaints to their call centre- which I am sure not recorded or regsitered at all in the first place- I am constrained to use this blog to vent my anger.

I am a hapless customer of Sify Broabdband. When I first applied for the connection, they promptly landed up near my doorstep to collect the money and then they dissappeared for a good 14 days despite my phone calls. Then they gave the connection and the very next day, the internet connection was gone.

Just imagine when I got the internet back? After 27 days. Can you beat that? I mean are we living in some communist country? They are truly unashamed. They were indifferent to my outcry.

Then, eventually they restored the connection and sent the monthly bill! and they gave me charity of 7 days paymnet waiver! I thought things would get normal. But I was wrong. Every Second Day the connection goes off.

The longest period of Sify’s continous connectivity was 4 days. That’s it. The new trend is that when the connection is up and running, a guy from Sify would ring the bell and ask if the internet connection was okay. Once he leaves after 1 hour or so, the damn connection is off again.

I can bet on this. Sify SUCKS big time. I don’t know if the guys who are supposed to monitor these employees of the Franchisee are sleeping or just ignoring customers like us.

Come festival time and the Sify Franchisee guys behave that it is their birth right NOT to attend to your complaint. Wait until the festival season is through!

To top all this, when the payment date arrives, indicated by their client, when I call them to come and collect the payment, they don’t and the connection gets expired and gets restored only after a day.

If Vizag has to atleast match Pune, Coimbatore, Surat (Forget cities viz. Hyderabad etc. with such sick mentality – NO CHANCE), atleast, all of us vizagites should ‘teach’ these guys here a lesson or two and be PERSISTENT in getting things done.

IF YOU ARE SERIOUS BUSINESSMAN OR A PERSON WHO NEED TO HAVE GOOD AND ALWAYS ON CONNECTIVITY, PLEASE DO NOT APPLY FOR SIFY. YOU WILL LOSE YOUR COOL PRETTY SOON. YOU BETTER OPT FOR DATAONE FROM BSNL OR EVEN IQARA BROADBAND – IQARA GUYS ARE MUCH MUCH BETTER COMPARED TO SIFY.

A VERY VERY ANOOYED CUSTOMER. IF ANY MEMBER OF SIFY MANAGEMENT IS READING THIS, MY SIFY ID IS globalex123. AS I HAVE MADE ENOUGH COMPLAINTS ALREADY OVER PHONE, I HAVE NO PATIENCE LEFT. THIS IS PERHAPS THE ONLY WAY TO ATLEAST SAVE OTHER GUYS FROM THE HORRORS OF YOUR SERVICE.

By: Prabhu Seshadri

Prabhu Seshadri — Sun, 01 Jan 2006 18:16:01 +0000

I back evryone who critisizes Sify broadband. I wonder how they are still surviving. Even their topmost oficials are totally irresponsible.They have their broadband leased to people who own footware shops and cooldrink parlours.What more can we expect out og them?????

By: Ravi Shankar

Ravi Shankar — Tue, 25 Oct 2005 04:03:13 +0000

I am CTO of Sify in Gaziabad, this not only problem to sify customer only, SifyÃ¢?? CTO will aslo facing problem with Sify, Sify peoples are very fraud, when the sign you the promise a lot to support you, but after sign sify will no more, no support. They are only interested to sell ACU. they are not intrested to not customer sutisfy.

This probleb is not with me 80% CTO will facing this problem, so SIFY BROANDBAND thought that customer and CTO are Fool, they are only intrested to make money, i am working with sify last 1 and half year, itÃ¢??s a froud comapany total.

If company give CTO to proper support, then after CTO will give you proper survice,

CTO,
Laxmi Internet Services
ravishankar18@gmail.com