Google to refund money to people who bought videos on Google Video

Google to refund money to people who bought videos on Google Video

Google has announced that they would now be offering full refunds to users who had bought video through Google Video service.

Google is discontinuing this service where they sold videos online. The company had originally stated that buyers would be offered credits through its Google Checkout service. Customers had criticized this move by the search engine giant.

Bindu Reddy, Google’s video product manager admitted in a blog post: “When your friends and well-intentioned acquaintances tell you that you’ve made a mistake, it’s good to listen.”

She added: “We thought offering the refund in the form of Google Checkout credits would entail fewer steps and offer a better user experience. We should have anticipated that some users would see a Checkout credit as nothing more than an extra step of a different (and annoyingly self-serving) kind. Our bad.”

The company is now hoping to make revenues through online advertising.